Verification policy

How verification works at Guía Boquete.

Every listing on this site carries a verification status and a last-verified date. Listings that go too long without re-verification lose the verified badge and are eventually flagged for editorial review. This page explains exactly how that works.

Why we do this

Most local directories rot. Businesses close, owners change phones, hours shift with the seasons, and the directory keeps listing what it used to be. Guía Boquete is built around the opposite premise: information on this site is current, or it loses its verified status.

Re-verification keeps the system honest. When an owner confirms their listing, it is verified for 90 days. After that, the verified badge drops and the listing keeps running as Unverified until the owner re-verifies or an editor steps in.

Fewer listings, more accurate ones. That is the tradeoff we are making, and the policy on this page is the proof.

The four freshness states

Every public listing sits in one of these states based on its last-verified date. The state determines what visitors see on the listing card and the detail page.

Verified

Confirmed within the last 90 days. Verified badge on the card. Normal display on the detail page. This is what we want most listings to look like.

Unverified

More than 90 days since the last confirmation. The verified badge drops, but the listing stays public and searchable. Owners receive reminders 15 and 5 days before the badge expires so re-verification is one click.

Stale

More than 180 days since the last confirmation. A notice appears on the listing page asking visitors to confirm details with the business directly before visiting. Still public, still searchable, but the warning is honest.

Editorial review

Listings that go an extended period without any re-verification are queued for editorial review. We may contact the business directly, restore the verified status, or remove the listing if the business is no longer operating.

Verification tiers

Verification status separately reflects who confirmed the listing. Both can re-verify, but Guía-verified is the highest-trust tier.

Unverified

Submitted to the directory but not yet confirmed by the owner or by Guía Boquete. The listing carries the lowest trust signal.

Owner verified

The business owner has confirmed the listing details directly. Most listings live in this tier. Owners re-verify with a single click from a periodic email.

Guía verified

Guía Boquete has independently confirmed the listing by phone, message, or in-person visit. The highest-trust tier. Reserved for listings we have personally checked.

Frequently asked questions

I own a business listed here. How do I re-verify?
Owners receive a re-verification reminder 15 days before the 90-day badge expires (day 75), and a second reminder 5 days before expiry (day 85). One click on the link in the email confirms the listing is still accurate and resets the 90-day clock. If anything has changed (hours, phone, address), the link drops you into the request-update form.
What if I find a listing with information that's wrong?
Use the 'Request update' link on the listing page. We review the request, contact the business if needed, and update the information. The lastVerifiedAt timestamp also resets when we confirm an update.
My listing lost its verified badge. How do I restore it?
Open the listing's owner email or visit the claim flow from the listing page. Confirm the details, and the verified badge returns with a fresh 90-day window. If the listing has been queued for editorial review, we may reach out directly first.
Why these specific intervals?
Ninety days strikes a balance. Restaurants and cafés can change quickly so we may tighten their cadence later. Stable categories like government offices and community resources may use a looser cadence. We will document any per-category overrides on this page.
Does this apply to events too?
Events use a separate model. National holidays and annual festivals are curator-managed and do not expire the same way. Owner-submitted recurring events follow a similar verification model with cadence appropriate to event frequency.